A robust learning management system can inspire today’s workers to pursue their careers while collaborating with their teams.
Employee engagement is the engine of business success. It is the essential element required for the growth of a business over the next decade and beyond. But this is a relatively recent concept. For decades, business leaders have viewed employee engagement as an added bonus to another bigger concept: employee productivity. Businesses were built on the principles of productivity, efficiency, and a strict separation between an employee’s feelings about their job and the actual work they do.
We have seen this value of personal investment in work multiply over the past year, especially as the pandemic has forced employees to assess their careers and think about the future. As companies adapted to new working styles, executives also reassessed how they could retain their employees in the age of the big resignation.
Employee engagement issues range from very technical issues, such as inadequate devices or software, to more personal issues related to the culture of the workplace. While these are two very different types of challenges, made even more difficult when businesses manage office, hybrid, and remote work styles, technology solves both sets of problems. To be more specific, a digital learning management system or LMS platform can solve the top 5 employee engagement problems. Here’s how.
- Application overload causes employee burnout
A study by Citrix found that 64% of employees were using more apps now than before the pandemic. Additionally, 71% of those same employees said apps hurt workplace productivity.
The concepts of application overload and digital transformation create a Catch-22 for businesses. Digital transformation requires businesses to use apps to communicate with employees and get work done. Application overload is the result of this digital transformation and too many technological elements required in a given workplace.
A digital LMS platform should provide a comprehensive learning platform that integrates with commonly used work applications. First, whether used for integration or development initiatives, an LMS should have all the necessary learning tools built into the app, such as a content player, built-in quizzes, data, and quizzes. steps for those responsible for learning, and even a video conference on the platform. This prevents an abundance of tabs, windows, or apps to do a single task. Integration with Slack, Salesforce, and Microsoft Teams is also key to overcoming app overload, as it makes the most of the technology employees already use in their day-to-day work.
- Silo communication reduces productivity and efficiency
Communication has been one of the biggest challenges during the pandemic, and it is still a tall order with the adoption of remote and hybrid modes of working. Without clear communication, projects are delayed, employees spend hours reworking, and productivity is lost in the battle to find the right information. This negatively impacts employee engagement as the process is, in a nutshell, exhausting. Employees need to communicate with their coworkers and managers, but they cannot do so effectively if communication is siled or if answers are hard to come by.
A digital LMS can solve this problem in two ways. First, as businesses adapt to remote and hybrid work environments, it can be beneficial to institute new processes, so that communication is clear and efficient. The best way to implement these processes is to take company-wide training on an LMS platform so that employees from all walks of life know how to best communicate with their colleagues.
Second, a digital LMS reduces siled communication because by nature it makes information accessible. For companies with a large workforce and multiple people within a given department, an LMS platform is the perfect place to store vital information so that employees can access it in their spare time. So when training, resources and referrals are offered on the platform, employees can connect and easily find information.
- Employees don’t feel connected with their teams
When employees feel isolated, work loses its meaning and job satisfaction decreases. This is especially true as companies are settling into hybrid and distant habits where employees are less likely to spend time with their colleagues on a regular basis. Disconnecting teams can have a negative impact on morale and thus reduce a company’s success.
A collaborative learning environment can help employees feel engaged with their colleagues. Businesses can cultivate this with tools like a digital LMS platform that offers multiple learning opportunities and engaging course content. HR managers should look for an LMS platform that includes on-platform video conferencing, interactive quizzes, extensible applications, and insights. The current platform also enables gamification to facilitate healthy competition among employees. They can learn alongside their peers and interact with each other based on the learning content.
- Employees do not see a future in their business
Employees want to know they have a future in their career. Leaders can foster retention and encourage employee engagement by providing clear steps for promotions and career advancement. This helps foster a sense of belonging among employees and demonstrates that the company is invested in employees over the long term. The most effective way for companies to communicate on this subject is through training. Using a digital LMS platform, corporate learning and development leaders can craft clear training paths that help employees understand the steps needed to take their careers to the next level.
When companies offer courses that help employees rise through the ranks, they offer another avenue of engagement and collaboration. This promotes employee satisfaction and helps employees look to the future to understand their role in the business and how it can change.
- Employees are bored at their jobs.
Business leaders are talking about “The Great Reshuffle,” a movement that LinkedIn CEO Ryan Roslansky says is changing the way workers and employers view their work. The term came after the LinkedIn team noticed a significant increase in the number of users switching jobs over the past six months. While it may seem intimidating to businesses, the reshuffle can have a positive impact on a business’s success if it is optimized. A learning management system can help. Employees choose to quit their careers, in part because they are no longer interested in their jobs.
Business leaders can use an LMS platform to encourage employees to develop their skills, pursue new projects in their field, take advanced certification courses, and gain a competitive edge in the marketplace. Some LMS platforms support artificial intelligence that learns about a user’s behavior, job title, and course choices, and then offers personalized course recommendations to support their interests. It can help employees feel more involved in their work, and artificial intelligence makes the process automatic, delivering impactful ROI.
Implementing a digital LMS solution is a practical first step in promoting employee engagement.
Ramesh Ramani is CEO of ExpertusONE, a provider of learning management solutions.